Tech Support Marketplace Manager

Kyiv, Lisbon, Remote, Full Time

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Skylum allows millions of photographers to make incredible images faster. We automate photo editing with the power of Artificial Intelligence yet leave all the creative control in the hands of the artist. Our software gives rise to entirely new ways to enjoy photography, and we simply can’t do it without an awesome team of engineers and visionaries behind every release. You can change the way people imagine their photos to be.

As Luminar Tech Support Marketplace Manager, you will join the Marketing Team, and will be responsible for growing and scaling our supply side, enhancing buyer experience, and growing Marketplace revenue.   You will take over the delivery of the marketplace products, created by our partners (ambassadors, influencers and our internal team), and will be responsible for the custom marketplace projects and campaigns.


  • Communication with content providers, influencers and ambassadors;
  • Quality assurance of the provided materials, preparing them for setup;
  • Testing new products at both Win and MacOS (presets, skies etc);
  • Setup new products on the Marketplace (visuals, copy);
  • Terms and conditions setup; 
  • Collaboration with the marketing team in terms of the product development and promo. 


  • Support and Q&A experience; 
  • Previous experience in e-commerce/marketplace projects is a plus;
  • A data-driven analytical mindset;
  • Experience managing several projects at once;
  • Excels at operating in a fast pace, quickly changing environment;
  • Open to directions and collaborative work style and commitment to get the job done;
  • Creative approach and knowledge of Luminar AI, Neo, Lightroom and Photoshop;
  • Strong Upper-Intermediate English or higher.

Would be a benefit:

  • Previous experience in the photography/visual arts field;
  • Upper-Intermidiate English;
  • Previously worked in the Marketing or Support team for at least 1 year;
  • Previously worked in еру US-, EU-focused e-commerce projects.

What we offer:

For personal growth:

  • A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
  • An educational allowance to ensure that your skills stay sharp;
  • English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

  • A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;
  • The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

For health:

  • Medical insurance;
  • Twenty-one days of paid sick leave per year;

For leisure:

  • Twenty-one days of paid vacation per year;
  • Fun times at our frequent team-building activities.